Omni Pickup Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of Omni Pickup’s services, including our app and website. By using our services, you agree to these Terms.

1. Service Description

a. Omni Pickup Services: We offer transportation services, including ride e-hailing, emergency services (ambulance, roadside assistance), and delivery services through our platform.

2. User Account

a. Registration: You must create an account to access our services. You agree to provide accurate and updated information during registration.

b. Account Security: You are responsible for maintaining the confidentiality of your account credentials and are liable for activities conducted under your account.

3. Service Usage

a. Service Booking: When using our services, you agree to follow guidelines, provide accurate information for bookings, and adhere to our code of conduct.

b. Prohibited Conduct: Users must not engage in unlawful, abusive, or disruptive behavior while using our services.

c. Payment and Fees: Users agree to pay for services rendered according to the agreed-upon rates. Fees may include service charges, taxes, and other applicable costs.

4. Service Availability

a. Availability: We strive to provide reliable services but do not guarantee continuous or uninterrupted availability of our platform.

b. Modifications and Interruptions: We reserve the right to modify, suspend, or discontinue services without prior notice for maintenance, updates, or other reasons.

5. User Responsibilities

a. User Conduct: Users agree to comply with local laws, respect the rights of others, and refrain from engaging in harmful or offensive activities.

b. Data Accuracy: Users are responsible for providing accurate and updated information, and we are not liable for inaccuracies in user-provided data.

6. Privacy and Data Use

a. Privacy Policy: User data and privacy are governed by our Privacy Policy, outlining how we collect, use, and safeguard personal information.

7. Intellectual Property Rights

a. Ownership: All content, trademarks, and intellectual property rights on our platform belong to Omni Pickup.

b. User Content: Users grant us a non-exclusive, transferable license to use content they submit on our platform.

8. Limitation of Liability

a. Disclaimer: Omni Pickup is not liable for any direct, indirect, incidental, or consequential damages arising from service use, including but not limited to personal injury, property damage, or financial loss.

9. Governing Law and Dispute Resolution

a. Governing Law: These Terms are governed by the laws of the jurisdiction where Omni Pickup operates.

b. Dispute Resolution: Any disputes arising from these Terms shall be resolved through arbitration or mediation before pursuing legal action.

10. Changes to Terms

a. Updates: We reserve the right to modify or update these Terms at any time. Continued use of our services after modifications constitutes acceptance of the updated Terms.

11. Contact Information

a. For inquiries, feedback, or support related to these Terms, contact us through the provided channels.