Omni Pickup Privacy Policy

This Privacy Policy describes how Omni Pickup (“we,” “our,” or “us”) collects, uses, and shares personal information when you use our services, including our app and website.

1. Information We Collect

a. Information You Provide: When you create an account, book a ride, or request services, we collect personal information such as name, contact details, payment information, and user preferences.

b. Usage Information: We gather data on how you interact with our services, including ride details, device information, IP address, and location data.

c. Communications: We may collect information from your communications with our customer support or through surveys, promotions, or feedback submissions.

2. How We Use Your Information

a. Service Delivery: We use collected data to provide requested services, process payments, and improve user experience.

b. Safety and Security: Information is used to ensure the safety of users and service providers, including fraud detection and prevention.

c. Customization and Analytics: We use data to personalize services, conduct research, analyze trends, and enhance our offerings.

3. Information Sharing

a. Service Providers: We may share information with third-party service providers to facilitate operations and services, including payment processing and data analytics.

b. Legal Compliance: We may disclose data when required by law, legal proceedings, or to protect our rights, users, or safety.

c. Business Transfers: Information may be shared in connection with a merger, acquisition, or sale of assets involving Omni Pickup.

4. Your Choices

a. Account Settings: You can access and update your account information through the app or website.

b. Communications: You can manage communication preferences and opt-out of promotional messages.

5. Data Security

a. We employ security measures to safeguard personal information from unauthorized access, alteration, or disclosure.

6. Children’s Privacy

a. Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

7. International Data Transfer

a. Information collected may be transferred and processed in other countries, including countries with different data protection laws.

8. Updates to Privacy Policy

a. We may update this Privacy Policy to reflect changes in our practices. We encourage periodic review of this policy.

9. Contact Us

a. If you have any questions or concerns regarding our Privacy Policy or data practices, please contact us through the provided channels.